Privacy Policy
Last Updated: February
04, 2026
This
Privacy Policy (“Policy”) describes
the information collected by or on behalf of Rohrer.com Inc. (“Rohrer,” “we,” “us,” or “our”) through our website https://www.rohrer.com/
(“Site”), including
all of its subdomains, pages, and portals (including
our career portal https://www.rohrer.com/about-us/careers/), and our
interactions with you both online and offline (collectively, “Services”),
as well as how that information is used and disclosed. This
Policy applies to all individuals: (i) who use or access our Services
(including website visitors, account users, and job applicants); and (ii) who
interact with us offline.
This
Policy does not apply to websites, pages, mobile applications, or platforms
operated by Rohrer or its affiliates that do not contain a link to this Policy.
For more information about how we handle Personal Information
of job applicants, employees, and independent contractors (including our
California notice at collection), please refer to the relevant Privacy Policy
applicable to these workforce members. If you
have questions or concerns about this Policy, please contact us as set forth in
Section 10 (see Section 10).
We may modify or update this Policy
from time to time. Changes that in our sole discretion are material will be
posted on the Site or otherwise communicated to you. We do not ordinarily
provide advance notice of a minor change. All changes will be effective
immediately upon posting to the Site.
If you are a California Consumer,
please see the Notice to California Consumers section of this Policy.
We may collect information
that identifies, relates to, describes, is reasonably capable of being
associated with, or could reasonably be linked, directly or indirectly, with
you or your
household (“Personal Information”) when you use our Services. The Personal
Information we collect falls into three categories: (1) information you provide
to us, (2) information we collect through automated methods, and (3)
information we collect from other sources, each further detailed below. We will collect, use, and disclose
such Personal Information pursuant to this Policy and applicable law.
Information You Provide to Us
We collect
Personal Information that you provide directly to us. This may occur in the
following ways:
Accounts: You may choose to create an
account on the Site. You will be required to submit certain Personal
Information in order to create an account, such as your name and email address.
You are not required to create an account in order to place an order. If you
register for an account, you may review and update the information previously
provided to us or inform us that you want us to remove your information from
our database by editing your account information on the Site or by contacting
us as set forth in Section 10 (see Section 10).
Job
Applications: When
you apply for a job with us, we will collect certain Personal Information
contained in your application. If you wish to withdraw your application during
the application process, you can contact us at any time at lysander.diaz@rohrer.com
Credit
Applications: When
you apply for commercial credit with us, we collect the information you provide
in your application, which may include your personal and/or business
information, as applicable. This may include your name, other contact
information, and details about your business, including your website and
Federal Tax ID. We may also obtain information about you and your business from
third-party sources, including Dun & Bradstreet Holdings, Inc., consumer
reporting agencies and business credit bureaus, to verify your identity and
your business, assess creditworthiness, manage and service your account,
prevent fraud, and for collections and other risk management purposes. By
submitting a credit application, you authorize us to obtain consumer and/or
business credit reports and to share information about your application and account
with our service providers, credit bureaus, and other parties as permitted by
law. Please see the Terms and Conditions set forth in the credit application
for additional information.
Contacting
Us: When you
contact us via email, or phone, we will collect and use your name and contact
information and any additional Personal Information you choose to provide in
your message, if applicable.
Feedback: When you provide comments or feedback about our Site
or Services, the content on the Site, or our products, including reviews and
complaints (“Feedback”), we will
collect Personal Information that you submit along with your Feedback. However,
we will not treat Feedback as confidential, and we may use Feedback for any
purpose in our sole discretion so long as it does not personally identify you.
Feedback may be used without attribution or compensation to you.
Data
Automatically Collected
We may use
automated technologies to collect Personal Information from your computer
system or mobile device when you use our Services. This may include the
following:
We may use
cookies, web beacons, pixel tags, social widgets, UTM codes and other tracking
technologies (collectively “Tracking
Technologies”) on our Site and in our email and other electronic
communications with you. Most browsers automatically accept Tracking
Technologies. You may be able to disable Tracking Technologies by changing your
browser settings, depending on your browser, but disabling Tracking
Technologies may impact your use and enjoyment of the Site. Not all features or
functions of the Site may work properly if you disable Tracking Technologies.
You cannot disable all Tracking Technologies, such as those that are essential
to the functioning of the Site. The Site
includes content provided by third parties. Those third parties may use
Tracking Technologies that collect information about your use of such content
and our Site.
Various browsers (i.e., Internet Explorer, Chrome, Firefox, Edge, etc.)
allow a “do not track” setting, which sends a signal to websites visited by an
individual about their browser DNT setting. At this time, there is no general
agreement on how companies, like us, should interpret DNT signals. Therefore,
at this time our Services do not respond to “Do Not Track” signals transmitted
by browsers.
Data from Other Sources
We obtain
Personal Information from other sources and we may combine
that Personal Information with other data we may already have. For example, we will collect
Personal Information from third parties when we offer or promote services in
conjunction with another company and they provide contact information to us. We
may also receive Personal Information from a service provider when you apply
for a job with us.
2.
How We Use Your Information
We use
Personal Information that we collect for the following purposes:
As Stated or Agreed to at the Point of Collection.
We may use Personal Information for the purposes stated or agreed-to (or
as is obvious) at the point of collection. For example, we may use your
Personal Information to: (i) process and respond to your questions, comments,
or complaints; and (iii) process orders, process
credit applications, and complete payments and other transactions. We may also
use your Personal Information as otherwise requested or consented to by you.
Administration. We use
Personal Information for administrative purposes, such as managing accounts and
accounting records, complying with internal audit requirements, obtaining and
maintaining insurance coverage, managing risks, obtaining professional advice,
and understanding the Services’ demographics and user preferences.
Site Management. We use
Personal Information for Site management, such as troubleshooting problems,
improving the content and functionality of the Services, statistical and other
analyses of the Site, and customizing the Services to you and our other users.
Business
Analytics. We use Personal Information for business
analytics purposes, including consumer and operations research, to assess the
effectiveness of our Site (including online services, marketing, and
advertising), and to analyze market trends and customer demand.
Advertising and Other Communications.
We may use Personal Information to send you advertisements, to notify
you of new products, to notify you of new features on our Site or new services,
to notify you of changes to our website terms or this Policy, and for other
similar communications. We may use third-parties or service providers to
deliver communications to you. See your options for unsubscribing from
marketing emails in Section 9.
Job Applications: We use Personal Information submitted in the
application for purposes of filling the position for which you have applied.
To Protect Our Rights.
We may use Personal Information to protect our legal rights or
interests, or those of other parties, including to bring a legal action against
you or anyone who may be causing harm to us, our Services, or to other users of
the Services. We may also use Personal Information to seek business, financial
or legal advice, and to respond to other legal requests.
Create Aggregated and De-Identified Data. We may
process Personal Information to create deidentified and aggregated data. Any such deidentified and aggregated data is
no longer subject to this Privacy Policy.
Rohrer is the sole and exclusive owner of such de-identified and
anonymized information.
3.
Retention of Personal Information
We will
keep Personal Information for the period necessary to fulfill the purposes
described in this Policy, unless a longer retention period is permitted or
required by law. We take reasonable steps to delete the Personal Information we
collect when: (1) we have a legal obligation to do so, (2) we no longer have a
purpose for retaining the information, or (3) if you ask us to delete your
Personal Information, unless we determine that doing so would violate our
existing legal, regulatory, dispute resolution, contractual, or similar
obligations. We may also decide to
delete your Personal Information if we believe it is incomplete, inaccurate, or
that our continued storage of your Personal Information is contrary to our
legal obligations or business objectives.
When we delete your Personal Information, it will be removed from our
active servers and databases; however, it may remain in our archives when it is
not practical or possible to delete it.
4. Disclosure
of Personal Information
We may disclose Personal Information to the following categories of third
parties, in compliance with applicable laws:
Affiliates. We may disclose Personal
Information to our corporate subsidiaries and affiliates and with their
respective officers, directors, employees, and agents in order to provide and
improve Rohrer’s products and Services.
Third
Parties and/or Service Providers. We may
disclose Personal Information to third parties and/or service providers that
provide services for us. For example, we may disclose Personal Information to
vendors, contractors and business partners to help us host and manage the Services,
provide advertising and marketing, improve the content and functionality of the
Services, provide payment processing, perform credit checks, provide order
fulfillment and shipment, perform data and statistical analyses, troubleshoot
problems with the Site, and support or provide the security of the Site. We take commercially reasonable steps to
ensure our third-party vendors, contractors, or business partners provide at
least the same level of protection for Personal Information as we do. In some
cases, a third-party provider may interact with you directly in connection with
our Site or our products and services. To the extent we do not receive, access,
or store Personal Information that you provide to such third-party provider(s),
such data collection is subject to that third-party provider’s privacy policies
and/or applicable terms of use, which are made available to you to the extent
required by appliable laws.
Government
Officials / Law Enforcement. We
will cooperate with law enforcement and other governmental agencies, and may
disclose Personal Information:
(i) if we believe in good faith we are legally required to disclose
that Personal Information, (ii) if we are advised to disclose Personal
Information by our legal counsel, (iii) when necessary to identify,
contact or bring a legal action against someone who may cause or be causing
harm to, or interfering with the legal rights of, Rohrer or any other party, or
(iv) as otherwise appropriate.
Professional
Advisors. We
may disclose Personal Information to our professional advisors, such as our
attorneys, accountants, financial advisors and business advisors, in their
capacity as advisors to Rohrer.
Subsequent
Owner or Operator. We
may disclose your Personal Information to a successor entity or an operator
upon a merger, consolidation, acquisition, bankruptcy, dissolution, liquidation
or other corporate reorganization or discussions related to the same, to a
purchaser or potential purchaser of all or a portion of our assets, or pursuant
to a financing arrangement or co-promotional agreement. The Personal
Information we have about you may be transferred to parties to the transaction.
Other. We may disclose Personal
Information to third parties when explicitly requested by or consented to by
you, or for the purposes for which you disclosed the Personal Information to us
as indicated at the time and point of the disclosure (or as was obvious at the
time and point of disclosure).
5.
Children’s Information
The Services
is not directed at children under 18 years of age. We do not knowingly collect,
sell, use, or share Personal Information from children under 18. If we obtain
actual knowledge that any Personal Information has been provided by a child
under the age of 18, we will promptly delete that information. If a parent or
legal guardian learns that their child provided us with Personal Information
without his or her consent, please contact us and we will make commercially
reasonable attempts to delete such Personal Information.
6.
Data Security
We use
commercially reasonable technical and organizational measures to help secure
Personal Information against loss, misuse, and alteration appropriate to the
type of Personal Information processed. You understand that no data
transmission over the internet can be guaranteed to be 100% secure. While we
strive to protect Personal Information, we do not guarantee the security of
Personal Information and you provide Personal Information at your own risk.
7.
Access from Outside the United
States
Our Services
is directed to individuals in the United States. Certain governmental authorities may not consider the level of protection
of Personal Information in the United States to be equivalent to that required
by the in other jurisdictions.
8.
Third-Party Websites
The Site
may link to, or be linked from, websites not controlled by us. We are not
responsible for third parties’ privacy policies or practices. This Policy does
not apply to any third-party websites or to any data that you provide to third
parties. You should read the privacy policy for each website that you visit.
9.
Your Choices to Control Your
Information
Tracking Technologies: To
disable certain Tracking Technologies, including advertising and analytics
cookies, please see Section 2 – How We Use Your Information (See Section
2). You also may use the cookie preferences feature on our Site.
Email Communications: To
provide you with information regarding Rohrer or our other products or
offerings, we may send you promotional materials or other information via email
(“Email
Communications”). You may choose to stop receiving Email
Communications by clicking on the “Unsubscribe” link located at the bottom of a
marketing email that we send to you. Please note that certain Email
Communications that are transactional in nature (for example, emails about your
order, or a change in terms and features of your account) may not contain an
unsubscribe link or opt-out instructions.
10.
Contact Us
If
you have questions or concerns regarding this Policy, contact us at:
By
Email: lysander.diaz@rohrer.com
By
Phone: 800.243.6640
By
Mail:
Rohrer
Corporation
325
South Lombard Road
Addison,
IL 60101